Home » Uncategorized » Air India Flight to London Returns to Mumbai Due to Technical Glitch; Full Refunds and Rescheduling Offered
Wednesday, August 14, 2024
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An Air India flight AI129 from Mumbai to London was forced to return to Mumbai on Wednesday due to a technical issue. The aircraft, which departed from Chhatrapati Shivaji Maharaj International Airport (CSMIA), landed safely back in Mumbai where it underwent precautionary checks.
A spokesperson for Air India confirmed the incident, stating, “Air India flight AI129 operating from Mumbai to London made an air return to Mumbai due to a technical issue. The aircraft landed safely at Mumbai for precautionary checks. We sincerely regret the inconvenience caused to our guests due to this unexpected disruption.”
To mitigate the disruption, Air India made alternative arrangements to ensure passengers could continue their journey to London. Additionally, the airline offered a full refund of airfares for those who opted to cancel their tickets. “We have already made alternative arrangements to fly the passengers to their destination. Guests have also been offered full refunds on cancellation and complimentary rescheduling to another date if so desired by them,” the spokesperson added.
In a separate incident earlier on the same day, an Air India flight from Goa to Mumbai with 116 passengers on board had to abort its take-off due to a bird strike at Dabolim airport. The incident occurred at 6:45 am, just as the flight was preparing to depart. A senior official at the airport reported, “The take-off was aborted immediately and the aircraft is parked in the bay for further investigation.”
These incidents underscore the airline’s commitment to passenger safety, with Air India emphasizing that the well-being of its customers and crew remains its top priority.
