Air Do Cancels over a Dozen Flights within Japan, Affecting Passengers in New Chitose and Haneda Airport

Home » Airlines News of Japan » Air Do Cancels over a Dozen Flights within Japan, Affecting Passengers in New Chitose and Haneda Airport

Published on November 16, 2025

A significant disruption to domestic air travel in Japan, starting on 15th and continuing on 16th November, 2025 has been reported, as the regional carrier Air Do confirmed a substantial number of operational failures. The data indicates that a total of 18 flights were subject to cancellation, alongside an additional nine recorded delays. This level of service disruption has inevitably affected travelers using two of Japan’s most critical hubs: New Chitose Airport, serving the northern island of Hokkaido and Tokyo International Airport (Haneda Airport). The full extent of the operational impact on Air Do’s weekend schedule has been reviewed, confirming that passengers reliant on efficient domestic connections were most heavily impacted.

The core of the service interruption centers on the 18 flights that were completely cancelled. This statistic represents a notable operational failure that required numerous Air Do passengers to adjust their travel plans. In addition to the cancellations, nine separate instances of flight delays were recorded. When the operational context is considered, the nine delays resulted in a reported percentage of delays of 6%. These disruptions affected flights primarily utilizing the B763 aircraft type, which is a key component of the Air Do fleet utilized for high-capacity domestic routes within Japan. The cumulative effect of these cancellations and delays has put significant strain on the airline’s recovery capacity.

The provided data details service disruptions on one of the most vital domestic connections: the route between Tokyo International Airport (Haneda/HND) and New Chitose Airport (CTS) in Hokkaido. This route is a critical artery for business and leisure travel into the northern island of Japan.

Flights were affected in both directions across the weekend schedule, covering both Saturday and Sunday operations:

• New Chitose (CTS) to Tokyo Int’l (Haneda) (HND): Flight numbers ADO4726, ADO26 (3:10 PM JST), ADO36 and ADO4736 (8:10 PM JST) were scheduled for both Saturday and Sunday, indicating repeated cancellation of specific daily services.
• Tokyo Int’l (Haneda) (HND) to New Chitose (CTS): Flight numbers ADO4731, ADO31 (6:00 PM JST), ADO15, ADO4715 (8:25 AM JST), ADO23 and ADO4723 (1:00 PM JST) were also listed for both weekend days.

Delays

The operational figures for Air Do confirmed that operational flights were also subject to delay. A total number of nine delays were recorded over the reporting period. This is quantifiable as a 6% rate for delays.

The disruption was geographically contained to the two endpoints of the affected services. Tokyo International Airport (Haneda Airport), one of the world’s busiest airports, was the southern hub affected by the Air Do operational issues. Any delays or cancellations at Haneda typically result in widespread systemic issues for the domestic network in Japan due to its central role.

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Simultaneously, the primary gateway to Hokkaido, New Chitose Airport (CTS), was the northern hub that faced the loss of service capacity. New Chitose is the essential airport for travelers accessing Sapporo and other regions of Hokkaido. The concentrated impact on these two high-traffic airports amplified the inconvenience for a large volume of travelers.

The cancellation of 18 flights, concentrated on a weekend schedule between Tokyo and Hokkaido, significantly reduced passenger capacity on this route. This inevitable reduction in available seats impacts the flow of tourists and visitors heading to Hokkaido, a region heavily reliant on inbound travel from Tokyo and Kanto area residents. As the flights were scheduled on peak days (Saturday and Sunday), it is probable that leisure travel was disproportionately affected. Tourism and hospitality sectors in cities across Hokkaido rely on consistent air service and the sudden loss of 18 flight segments translates directly to fewer immediate arrivals. The ability of Air Do to maintain a reliable schedule is a crucial factor in sustaining domestic tourism numbers between the nation’s capital and Hokkaido.

Passengers whose flights were included among the 18 total cancellations are urgently advised to consult the official Air Do channels. Immediate contact is required to ascertain the specific status of their booking. Typically, under operational disruption of this magnitude, the following options are made available by the carrier: rebooking onto the next available Air Do service, which may be several days later given the density of the route between Tokyo and Hokkaido; or, alternatively, the initiation of a full refund for the cancelled portion of the journey. In all cases, affected passengers must seek confirmation of their revised travel itinerary or financial compensation status directly from Air Do.

-The information provided is sourced from FlightAware.

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