Home » AIRLINE NEWS » Air India Leads The Aviation Industry With Unmatched Winter Travel Solutions, Introducing Proactive Measures Including Specialized Crew Training, Cutting-Edge Aircraft Systems, And Customer Care Initiatives To Combat Fog Disruptions
Published on December 12, 2025
Air India has launched an extensive Fog Care programme to tackle the challenges of the upcoming winter fog season. With low visibility expected to cause disruptions, the airline has proactively implemented measures such as advanced crew training, deployment of specialized aircraft, optimized schedules, and enhanced communication systems. These initiatives are designed to minimize travel disruptions, ensure passenger safety, and provide a seamless travel experience. By focusing on operational readiness and customer support, Air India aims to offer a reliable and hassle-free journey during one of the most challenging weather conditions for aviation.
Air India has introduced a comprehensive set of initiatives to enhance passenger experience and minimize disruptions during the fog season. The airline’s strategic Fog Care programme is aimed at reducing the impact of fog-related disruptions on both domestic and international travel. With the upcoming winter fog season expected to cause potential delays, Air India has made significant adjustments to its operations to ensure smooth travel for its passengers.
As the winter fog season approaches, which officially runs from December 10, 2025, to February 10, 2026, Air India has proactively prepared to handle the associated challenges. In close coordination with regulatory authorities, airports, and other key partners, the airline has implemented a series of measures designed to maintain high standards of safety, efficiency, and customer satisfaction.
To start, Air India has enhanced its flight operations with a range of critical safety measures. One of the most significant actions is the airline’s investment in crew readiness. Air India has ensured that all cockpit crews are adequately trained in Low Visibility Operations (LVO), specifically under Category III B (CAT III B) conditions or equivalent Instrument Landing Systems (ILS). This training is crucial for ensuring safe operations when visibility is reduced to extremely low levels. Moreover, the airline has increased the availability of standby crews, ensuring that additional personnel can be deployed if necessary to address unexpected operational demands.
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In addition to crew preparedness, Air India has strengthened its aircraft readiness. At high-risk airports, particularly those prone to heavy fog, the airline will deploy CAT III B-certified aircraft, which are equipped to land safely in low-visibility conditions. This operational flexibility is essential for maintaining continuity and reducing delays at critical hubs, especially in cities like Delhi, which are frequently affected by dense fog during the winter months.
Further, Air India has optimized station operations to enhance passenger support at both departure and diversion airports. Passengers facing delays or cancellations due to fog-related disruptions will benefit from the airline’s collaboration with airport authorities to provide ground assistance, refreshments, and care packages. These initiatives aim to offer comfort and convenience to travelers, especially during long waits.
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Another key element of Air India’s Fog Care programme is schedule planning. The airline has carefully adjusted its flight schedules to ensure that long-haul flights and metro-to-metro connections are impacted as little as possible. By optimizing flight timings and connections, Air India aims to reduce the knock-on effects of delays and cancellations, helping passengers reach their destinations with minimal disruption.
Air India has also established a robust monitoring system to keep track of weather conditions throughout the fog season. The airline’s Integrated Operations Control Centre (IOCC) will operate round-the-clock to monitor weather forecasts, conduct safety risk assessments, and adjust flight schedules proactively. This dedicated team will assess real-time data to ensure that potential weather-related disruptions are managed effectively. If any changes to schedules are necessary, the team will take prompt action to communicate with passengers and make adjustments to flight plans.
To further enhance customer service, Air India has made significant investments in communication systems. A dedicated support team will be available to assist passengers with real-time updates and guidance. Passengers will be able to receive timely notifications via SMS, WhatsApp, email, and social media platforms, ensuring that they stay informed about their flight status. This transparent communication system is part of Air India’s effort to provide passengers with the information they need to manage their travel plans effectively during the fog season.
By introducing these proactive measures, Air India is setting new standards for passenger care during the winter fog season. The airline’s commitment to operational readiness, coupled with its enhanced customer support systems, ensures that passengers can travel with confidence, even during challenging weather conditions.
Air India’s Fog Care programme demonstrates the airline’s dedication to maintaining the highest operational standards while minimizing the impact of fog-related disruptions on travelers. With an emphasis on safety, operational efficiency, and customer satisfaction, Air India is well-prepared to handle the challenges of the winter fog season. The airline’s comprehensive approach—spanning crew and aircraft readiness, optimized schedules, and enhanced customer communication—ensures that passengers will experience a smoother, more reliable journey, regardless of the weather conditions.
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